Know before you order
Your Bandicoot preorder guide
A quick, plain-language guide to payment, timing, condition, and what happens if plans change.
What is a preorder?
It reserves an item before its official release and before it is physically in our hands. Ordering early gives you the best chance of securing a copy when demand is high.
When do I pay?
Payment is collected at checkout. We use paid orders to reserve inventory and set our quantity with the publisher, distributor, or supplier.
When does my order become final?
Supplier deadlines vary. Once we have committed your quantity to the supplier, the preorder can no longer be changed or cancelled.
Are release dates guaranteed?
No. Dates come from publishers and suppliers and can move without notice. Your order stays active, and we will fulfill it after the item arrives.
When will my preorder ship?
We inspect and pack preorders after the distributor shipment reaches us. Tracking is provided through the checkout platform when it is available.
What if my order includes other items?
Preorder timing can delay a package that also contains in-stock items. Place separate orders when you need available items to ship sooner.
How are comics prepared?
New comics are inspected before fulfillment. Standard-size issues are bagged, boarded, and packed with protective materials appropriate for the order.
What grade is guaranteed?
Preorder comics are guaranteed to be 9.0 or better unless the listing says otherwise. We carefully inspect each copy, but we cannot guarantee a specific higher grade such as a 9.8 because minor printing and bindery variations can occur on brand-new books.
Will the final item match the preview image?
Publishers and manufacturers sometimes provide early artwork or prototype images. Final trade dress, packaging, colors, accessories, or other details may change before release.
Can I cancel or change my preorder?
Contact us as soon as possible. Comic preorders cannot be cancelled after FOC, and other preorders cannot be cancelled after quantities are locked with the supplier.
What if the item is damaged, shorted, or unavailable?
We will look for a replacement first. If we cannot secure one, we will refund the affected item to the original payment method.
What if the publisher cancels the item?
If the publisher or supplier cancels an item and no replacement is offered, we will refund that item.
